Privacy policy

Privacy Policy

At Eyda Atelier, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party payment providers)

  • Order history and customer support communications

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your order or enquiries

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

Payment Information

All payments are processed securely by third-party payment providers. We do not store or have access to your full payment card details.

Sharing Your Information

We only share your personal data with trusted third parties where necessary, such as:

  • Payment processors

  • Shipping and delivery partners

  • Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal information.

Cookies

Our website uses cookies to provide a better browsing experience and to analyse site traffic. You can manage or disable cookies through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent where applicable

To exercise these rights, please contact us at info@eydaatelier.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@eydaatelier.com